FAQ

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FAQ

Find answers to your questions here or write to us.

Q: Are you a trading company or manufacturer?

    - we are a professional manufacturer with factory, our primary products include sinter wire mesh,filter element,dutch woven mesh, reverse dutch woven mesh etc.

Q: Do you Accept OEM service?

    - Yes! we can manufacture according to your requirement.we are the OEM supplier of many brands from Europe, USA, and Japan.

Q: How do you pack products?

    - Normally,plastic bag inside and carton outside .We'll do according to customers' requirement.

Q: Do you provide samples ? is it free or extra ?

    - Yes, we could offer the sample for free but do not pay the cost of freight.

Q: How much about your annual production capacity?

    - A More than 3000tons.

Q: How do you deal with product quality?

    - A We have our own quality supervision department.We will be responsible for the loss of our customers due to product quality problems.

Q: How long is your delivery time?

    - A Generally it is 5-10 days if the goods are in stock. or it is 15-20 days if the goods are not in stock, it is according to quantity.

Q: How can I know the completion of my order?

    - A Deposit 30%payment---start production---transfer information to logistic--book ship---inform customer ETD&ETA---load container---balance payment---send documents .